FAQ

HOW DO I BOOK TICKETS?

Tickets are available to book online in advance or buy at the gate when you arrive!

You can use our secure website to purchase tickets, print your email order confirmation and bring it with you to show on arrival.  If you don't have a printer, simply make a note of the booking reference number or show it on your phone.

Online tickets must be made at least one hour before arrival on the day of your visit.

You'll select an arrival time and you can stay until the Park's closing time.

Popular weekend and holiday dates will book up quickly in advance.

You will receive a confirmation email to confirm your visit date, this is your proof of purchase. If you arrive at the park without your booking reference or tickets, we can look up your booking by your email address, this may slow down transaction times at the ticket lane. 

Can I pay on arrival?

Yes you can purchase a ticket on the gate, on arrival at the park. However, on busy days (Summer, Easter and school holidays) this does not guarantee entry, so it is always better to buy a ticket in advance. 

What tickets are available?

For full ticket information and prices please take a look at our ticket page here.

Tickets are valid for admission to the full park, including the Road Safari, Foot Safari, and Leisure Area.

What do Safari Day Tickets include?

Safari Park Day Tickets include admission to the Road Safari, Foot Safari, and all free leisure attractions. 

What do All Inclusive Tickets include?

These tickets include:

• Admission to the Road Safari and Foot Safari
• All free leisure attractions
• A guidebook and bottle of water on arrival
• A meal and drink in one of two great restaurants at the Park
• A booking for Sea Lion Cove indoor sea lion demonstration and mini movie.

When will the next tickets go on sale?

We will aim to have the new ticket dates on sale around 10-14 days before the current date period ends.

We will post announcements about each ticket release on our social media and our website.

Can I buy concessionary disabled tickets?

'Disabled and Carer' tickets are each valid for one person who has a registered disability PLUS one accompanying carer (a carer must be 16+ years of age and be travelling in the same vehicle).

If you require tickets for a person with a registered disability who needs two carers and you have documentation to support this requirement, then you can purchase a ticket for an 'Additional Carer' at the ticket lane on arrival.

If you are a person with a registered disability (who does not require or have an accompanying carer), you can pay for a 'Disabled individual' ticket

Supporting documentation is required for a registered disability, to be shown to the cashier on arrival. This can be in the form of a blue badge, DWP, PIP or DLA letter, or a letterhead communication from a registered care home.

If you are unable to provide valid proof, then an online booking will be refunded and a full price ticket will be offered in it's place.

We also accept the Access Card (sometimes referred to as the CredAbility Card or a Nimbus Card).

DO I NEED TO PRINT MY TICKET?

If you don't have a printer, you can make a note of your booking reference or show your confirmation email on your phone. 

Or we can look up your ticket from your booking reference. This may slow down the transaction time at the gate.  

CAN I PAY WITH TESCO CLUBCARD POINTS?

Sorry, these are not currently available. 

During the peak summer season, the park can get more busy.  

Bank holiday weekends during summer are generally the busiest days and you can expect to experience delays in the Road Safari, as well as queues for most attractions, catering and toilets.  The Road Safari circuit may take between 60-120 minutes to complete.  

During school holidays and weekends in hotter weather, the park also gets busier than usual. 

During the winter season, or off peak (during school terms times) and mid-week the park is quieter, with less customers overall meaning you will find queue times are shorter, or non-existent in some areas of the park.  The Road Safari may take around 45-90 minutes to complete.

Click here to read about visiting the park on a rainy day.

The animals are used to the British weather and have shelters along the Road Safari route, so even if they choose to sleep or shelter, you are still very likely to see them. 

The best way to see the animals in the Foot Safari is by following the timetable of keeper talks and demonstrations. Click here to download your copy and plan your best day out. 

How long do people spend in the park?

The Road Safari can take around 60-90 minutes to complete and then you can enjoy the Foot Safari at your leisure.  Our visitor research surveys show that most visitors will spend around 3-5 hours at the park in total.  

You are welcome to stay all day until we close the park.  You can find all the information and opening and closing times you need in the Visitor Information Leaflet. 

Are there any restrictions at the Safari Park?

• No pets or dogs are permitted into the Safari Park and kennel facilities are not provided. Assistance dogs are only allowed to enter very limited areas of the Safari Park and may not enter the Road Safari or any animal enclosures in the Foot Safari. For more details of the Assistance Dogs policy click here 
• During your visit to the park please do not feed the animals, they are all given specially formulated diets and you could make them sick. If you are caught feeding the animals, you may be asked to leave the park and no refunds will be payable
• Soft tops and convertibles are allowed into the Safari Park. However there are restrictions - they cannot enter Tigers, Bears & Wolves, Lion Park, or the African Forest, home to the Barbary macaque monkeys. Standard admission applies. 
• The Park is a nonsmoking area and smoking is not permitted anywhere on the Woburn estate
• No motorbikes or barbeques are allowed in the park

Full terms and conditions, and rules of entry can be found here. 

What safety precautions are in place to keep me safe?

Click here to read all about the strict safety guidelines and practices in place at the park, keeping you safe throughout your day. 

Is the park suitable for young children?

Yes!  The park is a fantastic day out for small children and you can see photos of our smallest visitors here. There are plenty of fun and FREE play areas for kids to enjoy including pedal powered Swan Boats, the Great Woburn Railway miniature train and the Mammoth Play Ark indoor soft play

What areas of the Park are open?

The entire Road Safari, as well as most areas in the Foot Safari and Leisure Area are now open.

Please note the following restrictions: 

- We are not currently allowing visitors to feed the birds in Rainbow Landing. Closed shoes are required as visitors will need to walk through a foot bath, this is in accordance with Bird Flu restrictions in the UK.

Please check the home page for 'Visitor Information' on the day of your visit for daily updates. You can click here to find opening times for the Park. 

What cars are permitted in the Park? 

When visiting Woburn Safari Park you MUST travel around the Park in your own vehicle. Transport will not be provided unless you are taking a VIP Tour.

Soft tops and convertibles are allowed in the Safari Park. However there are restrictions - this type of vehicle cannot enter Kingdom of the Carnivores or the African Forest for safety reasons. Standard admission applies. For a full list of the vehicle restrictions, please visit this page. 

CARS

Soft tops and convertibles are permitted in the Safari Park, however there are restrictions; they cannot enter the Kingdom of the Carnivores (home to the lions, bears, wolves and tigers) or the African Forest (home to the Barbary macaque monkeys and Eastern Mountain Bongo). Standard admission still applies.

BIKES AND BIKE RACKS ON VEHICLES

Bikes are not permitted on vehicles within the Park, however, you
are able to leave them at the entrance and collect them later. Bike racks are permitted to stay on vehicles, however, this is at your own risk.

COMMERCIAL VANS

We do permit commercial vans in the Safari Park, however, we do not allow
ladders attached unless firmly secured and the ticket lane staff may ask to see inside the back of the van.

PICKUPS AND FLATBED VANS

Pickups and flatbed vans are permitted in the Safari Park; however, the
bed of the van must be completely empty.

MINI BUSES 
Mini-buses are permitted in the Safari Park and if there are 15 or more paying individuals on board you may be eligible for a group discount. Please be advised that vehicles will be asked to stop at the exit of the African Forest for a keeper to check for animals.

COACHES

Coaches are permitted in the Safari Park, if there are 15 or more paying individuals on board you may be eligible for group discount. Please be advised that vehicles will be asked to stop at the exit of the African Forest for a keeper to check for animals.

DOUBLEDECKER BUSES 

Double decker buses are permitted to enter the Safari Park and if there are
15 or more paying individuals on board, you may be eligible for group discount. Please be advised that vehicles will be asked to stop at the exit of the African Forest for a keeper to check for animals.

All vehicles entering the Park must be in good condition with no broken or smashed glass that might harm the animals.

Can I get a refund for my ticket?

If you require a refund please email us to info@woburnsafari.co.uk with your ZY booking reference. This request must be from the individual who booked. We regret that we cannot refund your booking for reasons of inclement weather, Woburn Safari Park is an all weather attraction.  

We will be happy to process a refund within 30 days of your original purchase, for reasons of illness or unforeseen circumstances that prevent you from attending.  Please give us as much notice as possible.

In respect of all cancelled bookings a £2.99 per transaction will be deducted for transaction and administration costs.

We are unable to issue refunds or transfer visit dates on or after the visit date you are booked for. 

Can I amend my booking?

Once purchased via the online booking facility, your admission ticket is valid for the date selected and specified on your booking. Should you need to change your visit date for ill health or other unforeseen circumstances, please contact us at info@woburnsafari.co.uk and the team will review your request. 

We are unable to issue refunds or transfer visit dates on or after the date the tickets are booked for. 

What happens if it is raining on the date of my pre-booked visit?

We regret that we cannot refund your booking for reasons of inclement weather.